FAQ

Standard cleaning takes into account everything that involves cleaning a home or apartment.  Cleaning/vacuuming floors, cleaning bathrooms, kitchen, living room, dusting, etc.  We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on the booking form when you select service.

Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.

We have been providing professional house cleaning services since 2019.

Yes. Red Rock Cleaning is fully insured with 1,000,000 liability insurance to protect your home and to give you peace of mind.

We provide cleaning services for Fort Lauderdale, Las Vegas and Honolulu.

Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.

We pamper all our clients with our Ecofriendly House cleaning. There is no extra charge for this, The difference is that your home is cleaned with Natural Cleaning Products of harsh cleaning chemicals.

Yes. We furnish everything needed to clean your home free of charge.

We will arrive at your home we will be equipped with all the cleaning supplies and equipment needed to thoroughly clean your home. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.

The best way to prepare for your cleaners is to straighten up as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items," like toys and clothes.

You will have the same cleaning professional for each visit. However, life happens and sometimes that cleaner will not be available, we will find a suitable replacement to continue the task. We know how important it is to have someone you know and trust cleaning your home. 

To get updated pricing, please visit our pricing's page. We provide specific pricing to your cleaning situation. 

Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be at home during the process. This is up to you. Regardless of your schedule, you are certain to receive superior housekeeping service - guaranteed!

If you anticipate needing to change an appointment time, ideally, we would like a minimum of 24 hours in advance. We'll move your visit to another, more convenient time or if you wish, cancel it all together.

We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key under a door mat the day of cleaning. 3. You can give us the code to the garage. 4. You can leave the door unlocked the day of cleaning.

Your complete satisfaction is very important to us. That is why we offer a 24 hour guarantee. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.

Yes. You can purchase a cleaning gift certificate for just about any occasion.

We require payment at time of service. We accept most major credit cards, debit card payments and payment by Zelle or cash. If you would like to pay for services using your credit card, please visit our payment center where you can pay for your cleaning services online.

Eco quality Service It's Our Guarantee.

• Professional
• Affordable
• Screened Housekeepers
• Secured
• Bonded
• Licensed